Terms of Service

Welcome to Merlin Cycle. By accessing or using our website and services, you agree to comply with and be bound by the following Terms of Service. Please read these terms carefully before using our site. If you do not agree with any part of these terms, you must not use our website or services.

Merlin Cycle (“we,” “us,” or “our”) operates this website and provides the products and services offered herein. These Terms of Service govern your use of our website and the purchase of products from Merlin Cycle. These terms apply to all visitors, users, and others who access or use the service.


1. Acceptance of Terms

By using our website or services, you confirm that you are at least the age of majority in your jurisdiction and capable of entering into binding contracts. You agree to comply with all applicable laws and regulations when using our services.

2. Use of the Website

You agree to use the website for lawful purposes only. You may not engage in any activity that interferes with or disrupts the website or its services. The transmission of viruses or malicious code is strictly prohibited.

3. Account Information

You agree to provide accurate, current, and complete information when creating an account or placing an order. You are responsible for maintaining the confidentiality of your account and password and for all activities that occur under your account.

4. Product Information and Availability

We strive to display product information, including pricing and images, accurately. However, we do not guarantee that all information is error-free or current. We reserve the right to correct errors, change prices, or discontinue products without prior notice.

5. Order Acceptance and Cancellation

Merlin Cycle reserves the right to refuse or cancel any order at our discretion, including orders that appear fraudulent or violate these Terms. In the event of order cancellation, you will be notified and any payments refunded.

6. Pricing and Payment

All prices are subject to change without notice. Payment must be made in full before shipment unless otherwise agreed. We accept payments through authorized payment gateways.

7. Shipping and Delivery

Delivery times are estimates and not guaranteed. We are not responsible for delays caused by shipping carriers or customs.

8. Returns and Refunds

Please refer to our Refund Policy for detailed information regarding returns and refunds.

9. Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of Merlin Cycle or its licensors and protected by intellectual property laws. Unauthorized use is prohibited.

10. Third-Party Links

Our website may contain links to third-party websites. We do not endorse or assume responsibility for the content or practices of these external sites.

11. Limitation of Liability

To the fullest extent permitted by law, Merlin Cycle shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of our website or products.

12. Indemnification

You agree to indemnify and hold harmless Merlin Cycle, its affiliates, and employees from any claims, damages, or expenses arising from your violation of these Terms or your use of the website.

13. Termination

We reserve the right to suspend or terminate your access to the website for violations of these Terms without prior notice.

14. Governing Law

These Terms are governed by and construed in accordance with the laws of the United Kingdom.

15. Changes to Terms

We may update these Terms at any time. Continued use of our website after changes indicates your acceptance of the revised Terms.


Contact Us

If you have any questions or concerns regarding these Terms of Service, please contact us at:

Email: support@merlincycle.co.uk
Phone: 01772 432431
Address: A4, Buckshaw Link, Ordnance Rd, Buckshaw Village, Chorley PR7 7EL